Customers

Agis Health Insurance

Mendix extends the existing ERP, making processing standards available abroad and increasing flexibility as well as introducing scalability for Agis.

Challenge

Extend existing ERP, making processing standards available abroad, increasing flexibility and introducing scalability.

Requirements

  • Bridge DBC with foreign standards
  • Increase efficiency, scalability and flexibility,
  • Provide control and insight with real-time
  • management reports
  • Leadtime < 6 weeks

Solution

Deploying a process-centric self-service portal extending the DBC standard. To be used together with foreign standards.

mendix_plaat case_pdf

Agis Health Insurance AWBZ

AGIS Health Insurance deploys Mendix to get its critical procurement application up and running within six weeks by implementing and deploying a two-portal online application for AGIS employees and healthcare providers’ personnel to automate the tendering, delivery, management and monitoring of healthcare services.

Challenge

In 2006, the Dutch government decided to transfer parts of its AWBZ mental healthcare program to the private insurance sector, thus creating a new healthcare system with regulated competition. To comply with the new rules, insurance companies, such as Agis, are obliged to contract healthcare providers for these hard-to-insure treatments and services. In every region, one insurer is granted a concession by the government to deliver in-kind insurance. The insurance company bears only administrative costs associated with this delivery and is completely compensated for healthcare costs.

Requirements

Agis was looking for a fast and cost-effective way to procure AWBZ-related healthcare and to process and manage the resulting information. At the same time, the solution needed to offer healthcare suppliers and customers an improved service, and fully comply with Dutch and EU regulations, including a critical deadline.

Solution

    • Agis implemented and deployed a two-portal online application for Agis employees and healthcare providers’ personnel to automate the tendering, delivery, management and monitoring of healthcare services— with a budget of €2.5 billion—provided under the Dutch Exceptional Medical Expenses Act (AWBZ)

    • The procurement module was delivered in a record six weeks; the remaining two project phases took between four and eight weeks

     

    mendix_plaat case_pdf

Agis and Mendix interview in “Automatiserings Gids”

Last week “Automatiserings Gids” published an interview with Agis, a Dutch insurance company, about their successful effort using Mendix software to automate the health procurement process. Mendix designed and implemented the portal application.

Click here to read the whole article

Automatisering Gids nr. 7, 2009

Insurance carrier Agis selects Mendix

After an intensive selection and evaluation program Insurance carrier Agis chooses Mendix for the company-wide automation of supporting processes. Mendix delivers a model-driven software platform that is capable of developing business applications in a fraction of the time and cost. Agis will use Mendix software for the realization of flexible and agile applications within the Agis organization.

Agis is one of the largest health Insurance carriers of the Netherlands with approximately 1400 employees and over 1.2 million customers. Due to changing market circumstances en legislation within the insurance market, Agis is forced to alter internal process and reengineer those every time market circumstances change. “These changes have a significant impact upon the IT landscape and are very costly”, says Cor de Koning, head of Processes and Automation within Agis. “The Mendix platform enables us to automate our processes in a way that is flexible and future-proof, which fully complies with our process thinking.”

After an initial Mendix implementation in the health procurement department, Agis decided to buy a license for the unlimited use of Mendix software across the extended enterprise. This allows Agis to rapidly automate and migrate a large number of supporting business processes to Mendix, therewith adhering to an ambitious vision as designed by the Agis team of enterprise architects.

Björn van der Poel, Enterprise Architect with Agis, says: “Like every large organisation, we need to cope with a complex IT landscape and business processes that require frequent change. We already had some good experiences with Mendix and decided to further roll out the Mendix product across the organization.”
CEO of Mendix, Derek Roos comments: “We are very excited that after a few initial projects Agis has chosen for Mendix as strategic platform and we are confident that this decision will give Agis a significant competitive advantage. Model-driven development has the future of software development, and this move of Agis confirms this once more.

Agis zet Mendix bedrijfsbreed in voor automatisering van ondersteunende processen

Agis Zorgverzekeringen heeft na een intensieve selectie- en evaluatieprocedure besloten om Mendix bedrijfsbreed in te zetten voor ondersteuning van haar processen. Mendix is een model-gedreven applicatie ontwikkelplatform waarmee bedrijfsapplicaties binnen een fractie van de tijd en kosten kunnen worden gerealiseerd. Mendix software zal binnen Agis worden ingezet voor het structureel automatiseren van ondersteunende processen alsmede het migreren van verouderde systemen voor die processen naar een modern, flexibel en toekomstvast platform.

Agis behoort met 1,23 miljoen klanten en ruim 1400 medewerkers tot één van de grootste zorgverzekeraars in Nederland. Door veranderende marktomstandigheden en regelgeving binnen de zorgverzekeringsmarkt, is Agis genoodzaakt haar processen continue aan te passen en te optimaliseren. “Deze herinrichting heeft een significante impact op het ICT landschap en brengt grote kosten met zich mee”, aldus Cor de Koning, hoofd Processen en Automatisering bij Agis. “Het Mendix platform stelt ons in staat om de processen toekomstvast aan te passen in minder tijd en conform onze procesgedachte.”

Na een aantal succesvolle Mendix implementaties heeft Agis besloten een licentie voor onbeperkt gebruik af te nemen, een zogenaamde Enterprise Agreement. Dit stelt Agis in staat in versneld tempo een groot aantal ondersteunende processen te migreren naar Mendix en daarmee aan te laten sluiten bij de procesvisie zoals die door het Agis architectuur team is opgesteld.
Björn van der Poel, Enterprise Architect bij Agis Zorgverzekeringen: “Net als iedere grote organisatie, hebben ook wij te maken met een complex applicatielandschap en met bedrijfsprocessen die continue veranderen. We hadden reeds goede ervaringen met het product en zagen voldoende mogelijkheden om Mendix bedrijfsbreed in te zetten voor automatisering van tal van ondersteunende processen. Mendix biedt ons de nodige flexibiliteit en sluit perfect aan op zowel onze procesvisie als ons bestaande IT landschap.

Derek Roos, CEO van Mendix, ligt toe: “Wij zijn erg verheugd dat Agis na een aantal initiële projecten heeft gekozen voor verdere uitrol van Mendix binnen de organisatie. Modelgedreven softwareontwikkeling heeft de toekomst en deze strategische keuze van Agis bevestigt dit weer.”