The Human-AI Workforce Journey
5 Steps for CIOs to Accelerate AI-Readiness
Your workforce transformation cannot wait. The AI era is here and the CIOs who act now will define the future of their organizations.
Gartner® research makes one thing unmistakably clear: human readiness for AI is dangerously lagging behind technology readiness. Only 2 in 10 CIOs feel their teams are fully ready for AI. This Gartner research delivers insights that equips CIOs to close the readiness gap, redesign how humans and AI work together, and position IT as the strategic engine driving enterprise wide transformation.
What you will discover in this research:
- Why broad AI deployments without job and process redesign are widening the human readiness gap and how to fix it.
- How CIOs can partner with CHROs, CFOs, and COOs to govern agentic AI and spread IT success across the entire enterprise.
- 75% of hiring processes will include certification and testing requirements for workplace AI proficiency
Check out the full report now
Available in these languages: English
Gartner, The Human-AI Workforce Journey: 5 Steps for CIOs to Accelerate AI-Readiness, Tori Paulman, Shawn Murphy, Lily Mok, Alicia Mullery, Kabeh Vaziri, Brandon Germer, 16 January 2026
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