About us

Let’s make field service management better, together.

Mendix has seen it all in the manufacturing industry: the good, the bad, and the ugly. We’ve made it our mission to solve the bad and ugly and transform them into good. We do this by using new technologies to our advantage; an advantage we can now extend to you via Mendix FSM.

Our philosophy

Manufacturing firms struggle over and over again with the same field service management challenges. They suffer through inefficient and paper-based processes, a lack of information and poor information quality; issues which frequently result in operational inefficiencies like unplanned downtime. Costs spiraled. Customer satisfaction and retention is impacted.

These challenges cost the industry billions of dollars every year.

Mendix FSM is an adaptive app suite that helps move organizations from isolated systems to connected ones that better support decision making and execution.

Mendix has been standardizing, integrating, and digitizing manufacturing business processes for decades, so we can claim a unique understanding of how the industry works and what field service management best practice should look like. Some of the smartest minds in the manufacturing and software industries developed the Mendix FSM suite. It comprises a set of templates, each scalable and flexible. We wanted the templates to fit with any customers’ specific needs.

Mendix FSM is built on the Mendix low-code Platform, making the templates easy to customize and highly scalable, so that you can get the very best from the suite, quickly and affordably.

The Mendix FSM team

Mendix FSM is driven by a truly capable team of people. Our passion is to enable you to be more successful at serving your customers than you ever imagined possible.

Let’s make field service management better, together.

From left to right: Jethro Borsje (CSO), Lisa Aarsman (Head of GTM) and Chris Kuijper (Head of Product)