Posts About customer experience

Once insurers create self-service portals, they can leverage AI and cognitive services to automate customer interactions and further reduce operational costs.

Discover the state of insurance, how customer preferences are changing, and why customer experience should be central to insurers’ business strategy.

This article is written by Mendix World 2016 speaker, Kamales Lardi, a Digital Transformation strategist and author. The world we

Enabling stronger digital experiences is an essential component to meeting service and support expectations. Get inspiration from insurers on the path to digital transformation and find out how you can deliver similar successes.

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