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Featured

The Logistics of Digital Transformation

PostNL Delivers New Business Models with Low-Code
Parcels Processed by New System

1.1 million per day

Two-year Backlog

Cleared in just two quarters
Key findings

PostNL is the national postal carrier of the Netherlands, serving 17 million customers and delivering an average of 8.1 million letters and 1.1 million parcels per day.
Anticipating a massive increase in demand for parcel deliveries due to the growth of e-Commerce, the IT team at PostNL sought to replace a legacy order management system architected for a peak of 600,000 parcels per day.
Working through a two-year backlog in just two quarters, PostNL and Mendix partner Cape Groep created an order management system comprised of 64 microservices to guide every parcel through sorting centers, now processing 1.1 million parcels per day, and providing 4.5 million customers with the delivery information they need.
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Featured

Driving Results

Automotive Manufacturer Creates a Maker Culture to Drive Digitization with Both Citizen and Pro Developers
eCR Application

Reduces budget request processing time from hours to minutes

Citizen Development

“Maker Club” supports business employees as they build their own apps
Key findings

Continental is a global leader in automotive technology. Their 241,000+ global employees drive €44.5 billion in annual sales across tire, electronics, engine component, and software products.
Facing an array of legacy applications reaching end-of-life, the Finance IT team sought a modern platform to modernize this landscape, and to ultimately enable business teams across Continental to build their own applications.
Among Continental’s 11 applications is Electronic Capital Request (eCR), a 300-story project delivered in 12 weeks, rather than one year, supporting 10,000 global users as they process budget requests and approvals.
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Featured

Doubling Down on DevOps

Zurich Provides Indemnity against Disruption
Terrorism Data Capture App

£280,000 in efficiency savings per year through integration and process improvement

FaceQuote App

Built in 7 days, transforms over 63,000 selfies per year into life insurance quotes
Key findings

Zurich Insurance, a 146-year-old insurance company, turns to agile development and low-code to execute on its three strategic goals: customer centricity, simplification, and innovation
The DevOps Team at Zurich is partially staffed with former Business Analysts – developers with a keen awareness of business requirements, but little to no traditional coding expertise
By embracing strong product ownership from the business to ensure first-time-right solutions, and by using low-code to develop their solutions, Zurich is realizing multiple million pounds of business value per year from its app portfolio
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Featured

Nothing Wasteful

SUEZ Drives 6-figure Increase in Business with e-Commerce on Low-code
New Business Generated

£500k in net new revenue in 3 months after pricing tool launch

Customer Acquisition Costs

Divided by five when shifted to digital interactions
Key findings

SUEZ, among the world’s largest water, electricity, and waste management companies, sought to offer its UK customers modern digital experiences and give its business the means to eliminate wasteful processes
A key initiative for SUEZ was to enable e-commerce, transitioning its customer interactions to digital channels that supported both the retention of key enterprise accounts and the acquisition of smaller accounts, previously acquired through door-to-door sales
Ultimately, SUEZ were able to deliver a fully integrated e-commerce portal for waste management services quotes in just three months, delivering £500k in new business in its first three months at 1/5th of the customer acquisition cost
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Featured

Bringing Stories to Life

Solomon Group Delivers Innovation and Differentiation with the Power of Low-code Development
Single-day Ticket Sales

$700,000 increase with IoT Turnstiles

Venue Capacity

50% Increase with Attendee Transparency
Key findings

New Orleans-based Solomon Group is an entertainment production company, specializing in large events like the NCAA Playoff Kickoff and the Essence Festival
Already an industry leader in event management tasks like lighting, sound, and ticketing, Solomon Group added custom development to further differentiate itself in the market
Using Mendix, Solomon Group delivers fit-for-purpose apps that increase their clients’ ticket sales, manage vendors, please VIPs, and improve event navigation
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Featured

Dubai Drives Digitization

Municipality Transforms City Services to Fulfill Sheikh’s Lofty Ambitions
Smart Office Application

Digitized services for 36 departments and 13,000 employees

Services Portal

One-stop-shop for government services, visited by 1.5 million people per month
Key findings

The Municipality of Dubai, a global crossroads with over 3.3 million residents, was faced with a mandate from their government to eliminate all paper-based government transactions by 2021.
The municipality’s team, supported by a partner, digitized 250 paper-based services in just 3 months, integrating services like a rules engine, digital signature, and even Amazon Alexa, used by 36 departments and over 13,000 municipal employees.
Also created by the team was a municipal services portal, a “single pane of glass” by which the municipality’s citizens and businesses could transact business with their government, bearing over 1.5 million page views per month.
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Featured

An Engine of Economic Growth

NC State Uses Low-code Development to Deliver 500,000 Non-credit Course Registrations per Year
REPORTER App

Customized COTS – Quoted 5 years, $8M Built on Mendix – 6 months, 6 figures

Lab Management App

Over $1M in new revenue per year
Key findings

NC State, a land grant university, has delivered non-credit courses to the citizens of North Carolina for over 150 years, now processing over 500,000 course registrations per year
The team has built REPORTER, a non-credit course registration app to streamline both registration and compliance for classes and seminars like Six Sigma and agricultural training, and a Lab Management solution that cuts administration time by 2/3rds
One of NC State’s developers, Jordan Boyle, started as a student intern on the IT team studying Finance and is now among the most productive Mendix developers on the globe despite lacking a traditional programming background
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Featured

On-demand Utilities

Development Firm Re-energizes Utility Industry with Low-code SaaS Products
Developer Onboarding Time

5 months to 4 weeks

Re-starting Development

$10m spent on previous approach
Key findings

Founded to provide IT services to the utility industry, Avertra found over time that utilities share processes that would be best served by SaaS products
After spending over $10 million on its previous approach to building SaaS products, Avertra chose Mendix to re-start development
With low-code, Avertra has significantly reduced its product delivery and developer onboarding time, while offering its customers best-of-breed architecture and services
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Featured

The Disrupted Becomes the Disruptor

Multi-billion-euro Construction Company Transforms Itself into a Digital Native
Won 1.2 Million Smart Meter Installations

End-to-end software solution from customer request to field installation

CASH-U App

Idea to MVP in 2 Days, lending price transparency to construction managers in the field
Key findings

The Netherlands’ largest construction company, with 27,000 employees and over €7.4B of revenue, uses low-code to find new markets and ensure operational excellence
Low-code supports BAM’s digital construction initiative – “building it before building it” by delivering supporting software for employees and contractors before shovels hit the dirt
BAM Infra’s application portfolio supports a wide array of use cases, from winning installation contracts, to finding hundreds of thousands of euros in efficiencies, to innovation projects that seek to transform the way projects are run
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Featured

A Healthy Outlook

Saga Healthcare Disrupts Established Homecare Market with a Low-code Platform
SACHA App

Quoted 3 years, £12mm to build; built with Mendix, 6 months, £250k

5/5 UK Care Quality Rating

Saga made top rating in all five UK Care Quality categories
Key findings

The UK’s leading elder advocate expands from offering financial services, insurance, and travel, to offering high-quality home healthcare.
Built SACHA, a caregiver-to-patient tool, automatically scheduling caregivers to patients, increasing scheduling efficiency by 10x.
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Featured

Quality Engagement

Local Government Uses Low-code to Respond to Budget Cuts While Improving Service
Channel Shift

Growth in online transactions from 2% to 50% in just three years

On Track to Deliver Target

Confident in hitting 75% of transactions online by 2020
Key findings

Knowsley Council, a UK borough of 148,000 residents, was faced with over £100 million in central government cuts due to austerity, forcing the council to review the services it provides and how they are delivered
The borough looked to Channel Shift; changing customer interaction channels from costly in-person and by-phone paradigms toward digital interactions to save costs, but found that with a 30% cut in IT staff, traditional development would be too resource-intensive
By adopting low-code, and with strong product ownership from the Customer Services team, Knowsley Council was able to hit their 3-year channel shift target, reducing reliance on £9 in-person visits and £4 phone calls, in favor of £0.17 online interactions
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In Case You Missed It: Competitive Advantage in a Global Insurance Market

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In Case You Missed It: Improving and Automating Customer Experience with KTC Thailand

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In Case You Missed It: Powering an SAP S/4HANA Implementation with Van Marcke

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In Case You Missed It: Crafting Digital Manufacturing Processes at Speed with Kaneka Malaysia

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In Case You Missed It: Digital Underwriting and Claims Management with MS Amlin

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In Case You Missed It: Digitalizing Customer Experience in Four Weeks with Dutch Railways

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In Case You Missed It: From Thinkers to Makers, Digital Customer Experience Transformation with Al Baraka Bank

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Improving Maintenance Operations for the World’s 3rd Busiest Railway

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In Case You Missed It: Using Low-Code to Speed Up Ambition with Stella Fietsen

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In Case You Missed It: Creating an Integrated and Predictive Maintenance Experience with Mitsubishi Elevator Europe

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Mendix Customer Stories & Testimonials - Low-Code Solutions

Made by you, powered by Mendix.

Customer Stories

The Logistics of Digital Transformation

Parcels Processed by New System

Two-year Backlog

Key findings

Driving Results

eCR Application

Citizen Development

Key findings

Doubling Down on DevOps

Terrorism Data Capture App

FaceQuote App

Key findings

Nothing Wasteful

New Business Generated

Customer Acquisition Costs

Key findings

Bringing Stories to Life

Single-day Ticket Sales

Venue Capacity

Key findings

Dubai Drives Digitization

Smart Office Application

Services Portal

Key findings

An Engine of Economic Growth

REPORTER App

Lab Management App

Key findings

On-demand Utilities

Developer Onboarding Time

Re-starting Development

Key findings

The Disrupted Becomes the Disruptor

Won 1.2 Million Smart Meter Installations

CASH-U App

Key findings

A Healthy Outlook

SACHA App

5/5 UK Care Quality Rating

Key findings

Quality Engagement

Channel Shift

On Track to Deliver Target

Key findings

In Case You Missed It: Competitive Advantage in a Global Insurance Market

In Case You Missed It: Improving and Automating Customer Experience with KTC Thailand

In Case You Missed It: Powering an SAP S/4HANA Implementation with Van Marcke

In Case You Missed It: Crafting Digital Manufacturing Processes at Speed with Kaneka Malaysia

In Case You Missed It: Digital Underwriting and Claims Management with MS Amlin

In Case You Missed It: Digitalizing Customer Experience in Four Weeks with Dutch Railways

In Case You Missed It: From Thinkers to Makers, Digital Customer Experience Transformation with Al Baraka Bank

Improving Maintenance Operations for the World’s 3rd Busiest Railway

In Case You Missed It: Using Low-Code to Speed Up Ambition with Stella Fietsen

In Case You Missed It: Creating an Integrated and Predictive Maintenance Experience with Mitsubishi Elevator Europe