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Terrorism Data Capture App
- £280,000 in efficiency savings per year through integration and process improvement
FaceQuote App
- Built in 7 days, transforms over 63,000 selfies per year into life insurance quotes
Related Assets
Key Findings
- Zurich Insurance, a 146-year-old insurance company, turns to agile development and low-code to execute on its three strategic goals: customer centricity, simplification, and innovation
- The DevOps Team at Zurich is partially staffed with former Business Analysts – developers with a keen awareness of business requirements, but little to no traditional coding expertise
- By embracing strong product ownership from the business to ensure first-time-right solutions, and by using low-code to develop their solutions, Zurich is realizing multiple million pounds of business value per year from its app portfolio
New Business Generated
- £500k in net new revenue in 3 months after pricing tool launch
Customer Acquisition Costs
- Divided by five when shifted to digital interactions
Related Assets
Key Findings
- SUEZ, among the world’s largest water, electricity, and waste management companies, sought to offer its UK customers modern digital experiences and give its business the means to eliminate wasteful processes
- A key initiative for SUEZ was to enable e-commerce, transitioning its customer interactions to digital channels that supported both the retention of key enterprise accounts and the acquisition of smaller accounts, previously acquired through door-to-door sales
- Ultimately, SUEZ were able to deliver a fully integrated e-commerce portal for waste management services quotes in just three months, delivering £500k in new business in its first three months at 1/5th of the customer acquisition cost
REPORTER App
- Customized COTS – Quoted 5 yrs., $8M
- Built on Mendix – 6 months, 6 figures
Lab Management App
- Over $1M in new revenue per year
Related Assets
Key Findings
- NC State, a land grant university, has delivered non-credit courses to the citizens of North Carolina for over 150 years, now processing over 500,000 course registrations per year
- The team has built REPORTER, a non-credit course registration app to streamline both registration and compliance for classes and seminars like Six Sigma and agricultural training, and a Lab Management solution that cuts administration time by 2/3rds
- One of NC State’s developers, Jordan Boyle, started as a student intern on the IT team studying Finance and is now among the most productive Mendix developers on the globe despite lacking a traditional programming background
Won 1.2 Million Smart Meter Installations
- End-to-end software solution from customer request to field installation
CASH-U App
- Idea to MVP in 2 Days, lending price transparency to construction managers in the field
Key Findings
- The Netherlands’ largest construction company, with 27,000 employees and over €7.4B of revenue, uses low-code to find new markets and ensure operational excellence
- Low-code supports BAM’s digital construction initiative – “building it before building it” by delivering supporting software for employees and contractors before shovels hit the dirt
- BAM Infra’s application portfolio supports a wide array of use cases, from winning installation contracts, to finding hundreds of thousands of euros in efficiencies, to innovation projects that seek to transform the way projects are run
Single-day Ticket Sales
- $700,000 increase with IoT Turnstiles
Venue Capacity
- 50% Increase with Attendee Transparency
Related Assets
Key Findings
- New Orleans-based Solomon Group is an entertainment production company, specializing in large events like the NCAA Playoff Kickoff and the Essence Festival
- Already an industry leader in event management tasks like lighting, sound, and ticketing, Solomon Group added custom development to further differentiate itself in the market
- Using Mendix, Solomon Group delivers fit-for-purpose apps that increase their clients’ ticket sales, manage vendors, please VIPs, and improve event navigation
SACHA App
- Quoted 3 years, £12mm to build
- Built with Mendix, 6 months, £250k
5/5 UK Care Quality Rating
- Saga made top rating in all five UK Care Quality categories
Related Assets
Key Findings
- The UK’s leading elder advocate expands from offering financial services, insurance, and travel, to offering high-quality home healthcare.
- Built SACHA, a caregiver-to-patient tool, automatically scheduling caregivers to patients, increasing scheduling efficiency by 10x.
Developer Onboarding Time
- 5 months to 4 weeks
Re-starting Development
- $10m spent on previous approach
Related Assets
Key Findings
- Founded to provide IT services to the utility industry, Avertra found over time that utilities share processes that would be best served by SaaS products
- After spending over $10 million on its previous approach to building SaaS products, Avertra chose Mendix to re-start development
- With low-code, Avertra has significantly reduced its product delivery and developer onboarding time, while offering its customers best-of-breed architecture and services
Channel Shift
- Growth in online transactions from 2% to 50% in just three years
On Track to Deliver Target
- Confident in hitting 75% of transactions online by 2020
Related Assets
Key Findings
- Knowsley Council, a UK borough of 148,000 residents, was faced with over £100 million in central government cuts due to austerity, forcing the council to review the services it provides and how they are delivered
- The borough looked to Channel Shift; changing customer interaction channels from costly in-person and by-phone paradigms toward digital interactions to save costs, but found that with a 30% cut in IT staff, traditional development would be too resource-intensive
- By adopting low-code, and with strong product ownership from the Customer Services team, Knowsley Council was able to hit their 3-year channel shift target, reducing reliance on £9 in-person visits and £4 phone calls, in favor of £0.17 online interactions
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