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Intelligent Automation for All

A process-first approach to app development without constraints

Automate processes end-to-end with low-code

Organizations run on hundreds of processes across dozens of departments. Each process is a mix of disparate technologies from custom apps and databases to paper documents and email.

Error-prone, inefficient processes inspire frustrated users to go rogue and solve their own problems with cobbled together shadow IT.

Fixing this tangled nightmare of broken and outdated workflows falls to you and your team.

You’ve thought time and time again, “there has to be a better way.”

There is.

Enterprise-wide workflow automation

With low-code you can build end-to-end, consumer-grade applications that can automate the full process and address the necessary system or data integrations to make it all work

  • Bypass the workflow roadblocks

    Large-scale process automation runs up against common barriers:

    • overloaded development teams lack business domain knowledge
    • the complexity of integrating multiple technologies
    • processes change dynamically as the business evolves

    RPA, COTS solutions, and custom apps – each of these only address specific parts of specific processes. To create a modern, digital workflow you need to digitize or automate every part of a process, which is possible with low-code.

  • Automate with Mendix

    Improve business outcomes, take back control of the IT landscape, and get visibility into processes across your organization by developing modern, adaptable solutions for the workflows people need to do their jobs everyday.

    When you choose Mendix and low-code to automate processes you are building solutions with a technology that makes it easy for:

    • the Business and IT to visually express a shared understanding of the process
    • developers to quickly iterate to meet business expectations
    • solutions to grow and change as needed
  • Successful automation needs a platform

    More and more, the enterprise is turning to low-code to tackle digitalization. If you automate processes with Mendix the outcome is a fully-realized, scalable, adaptable application, not a single workflow to replace part of a process.

    Mendix is a complete application delivery platform that comprises data integration, application development, flexible cloud deployment, multi-experience development, and a Workflow editor that functions on multiple IDEs.

    With Mendix – start with the ideal solution for your process and then use the right pieces of the Platform to deliver it.

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Frequently Asked Questions

  • How is Intelligent Automation different from “regular” automation?

    What separates intelligent automation from traditional process automation is that it extends automation past just digitizing rote and repetitive tasks. With Intelligent Automation, the inclusion of services (like artificial intelligence and machine learning) enables solutions to recognize patterns, surface insights, and execute decisioning. Intelligent Automations enables processes to adapt in real-time, based on inputs that can range from data points as broad as language to biometrics to telemetry.

  • What skillset is necessary to deliver intelligent automation solutions?

    The most important ingredient in successful intelligent automation projects is collaboration across different skillsets. Projects that include business domain experts in the development of solutions succeed at a higher rate because processes are much more clearly understood by all the people involved in delivering the solution. Platforms like Mendix that include sophisticated collaborative development tools foster the type of interactions necessary for these projects.

  • What kinds of processes are the best candidates for automation?

    Any process that can be identified can be automated. In fact, tools exist that can even mine for and surface undocumented processes. Some organizations start by automating processes that increase operational efficiency internally. Others start with processes that represent customer interactions. Some examples of process automation are Complex Approval Workflows, Incident Management, and Customer Onboarding.

  • How does Mendix support process automation for both employees and for customers?

    Many Mendix customers find that the processes that they are most interested in automating run across both employees and customers; positive customer experiences are highly correlated with positive employee experiences. For employee-facing portions of an automated process, access to all the data they need, and that data being reliable and consistent is paramount; similarly, tools that make it easy for employees to see the status of work in a complex process is key to their satisfaction. For customers, expectations are consumer-grade: being able to connect to organizations on different devices, through different methods (e.g., chatbot), and with up-to-date status and action options.

  • When should I use Mendix for process automation versus RPA?

    Mendix application development and workflow, and RPA can be very complementary. Several Mendix customers have combined these technologies to achieve high degrees of automation and cost savings. While RPA is best for automating data entry and similar repetitive tasks, Mendix can connect to numerous core systems, model workflow outside of basic tasks, foster deeper collaboration across business experts and developers, and embed workflows is sophisticated multi-channel solutions.

  • When should I use Mendix for process automation versus iBPMS?

    There is an overlap in the types of processes that Mendix and BPM vendors can address. Mendix customers report choosing Mendix for process automation for a few key reasons: (1) Simplicity in accessing data across a panoply of core systems, (2) ease of incorporating business domain experts (citizen developers) into enterprise process automation development, and (3) Ability to expose different pieces of a process to appropriate audiences on a variety of devices and technologies without rework.