According to Forrester, there are two fundamental opportunities for the Internet of Things to create value within the enterprise:
- Connected Products: Companies can engineer new IoT-enabled features and services into new connected products to differentiate and improve experiences.
- Connected Business Processes: They can use IoT to improve their operations with better, smarter information.
There are many companies who are already taking advantage of the data explosion driven by IoT, using machine learning and predictive analytics to optimize, innovate and transform their business by building IoT applications, also known as Smart Apps.
Airline – An equipment tracking app provides an airline’s engineers with a live view of the locations of each piece of maintenance equipment. By increasing the efficiency of engineers, this IoT application is not only generating significant cost savings and process improvements, but also impacting the customer experience in the end through more reliable, on-time flights.
Pharmaceutical – A medication temperature monitoring app uses sensors to detect if the medication’s temperature has gone outside of the acceptable range and ensures medical supplies still meet quality standards upon delivery. The handling temperatures are medications, vaccines for examples, is critical to their effectiveness. IoT based smart applications can be used to not monitor that medications are kept within the proper handling temperature range, but also to remind patients when it is time to take their medication.
Manufacturing – A lighting manufacturer for the horticultural industry built a Smart App that leverages IoT sensors and predictive analytics to perform predictive maintenance and optimize lighting, power consumption and plant photosynthesis. The IoT application transformed their business from a lighting systems manufacturer to a greenhouse optimization as-a-service business.
Insurance – An insurance company offers policyholders discounts for wearing Internet-connected Fitbit wristbands. The fitness tracking service is part of the insurer’s Vitality program aimed at integrating wellness benefits with life insurance. Through this IoT application, this insurer is creating smart life insurance products and rewarding customers for their positive actions.
Business Services – A facility services company uses their multi-device IoT software to enable support personnel to receive alerts about service issues and take immediate action. By aggregating data from thousands of sensors in devices like coffee machines, soap dispensers, paper towel dispensers and mouse traps rather than doing manual checks, the application has significantly cut costs and improved service levels.
Media & Entertainment – An entertainment design and production firm uses sensors in turnstiles of venues to understand the foot traffic of people at events. Their IoT application visualizes the attendee traffic patterns in real time to help sponsors understand the best places to advertise, and to ensure the attendee count stays within the fire code compliance of the venue.