Consumers can view the analyzed data from smart meters from their dashboards.
By analyzing historical data and energy profiles the app can provide consumers with an accurate forecast of their annual usage.
Categorize users with automatic tagging based on energy consumption. This allows your customers to compare their usage to their peers.
Consumers get push notifications regarding their usage through the app.
Explore the key areas of this solution.
Optimize Balance Management
Aggregate historic consumption data for predicting energy supply needs with an increased level of confidence.
Empower Your Customers
Customers gain transparency and control through the self-service features of an app. This engagement leads to customer loyalty and also reduces the impact on customer service interactions.
By combining new insights with self-service elements in an app, customers have the opportunity to access the information they need before they call in to your contact centre.
Intelligent Services for 2 Million Users
By creating a single source of truth, Eneco customers now have a unified view of their energy consumption through both the Eneco app and online.