Intelligent Energy Insight

Provide your customers with a self-service tool that makes it possible for them to monitor and control their energy usage. Support your customers’ sustainability efforts through a user-friendly interface with gamified features.

Video Demonstrations

  • Consumers can view the analyzed data from smart meters from their dashboards.

  • By analyzing historical data and energy profiles the app can provide consumers with an accurate forecast of their annual usage.

  • Categorize users with automatic tagging based on energy consumption. This allows your customers to compare their usage to their peers.

  • Consumers get push notifications regarding their usage through the app.

Solution Capabilities

Explore the key areas of this solution.

  • Optimize Balance Management

    Aggregate historic consumption data for predicting energy supply needs with an increased level of confidence.

  • Empower Your Customers

    Customers gain transparency and control through the self-service features of an app. This engagement leads to customer loyalty and also reduces the impact on customer service interactions.

  • Self-Service

    By combining new insights with self-service elements in an app, customers have the opportunity to access the information they need before they call in to your contact centre.

Use case

Intelligent Services for 2 Million Users

By creating a single source of truth, Eneco customers now have a unified view of their energy consumption through both the Eneco app and online.