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Customer Stories
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Featured
Capitalizing on Customer Experience
Rabobank IDB Delivers Web and Native Mobile Banking Experiences
Customers Supported
500,000
App Store Rating
4.7 Stars
Key findings
- Facing tight budgets and a shortage of development talent, the Rabobank IDB team was able to build 3 significant customer touchpoints – their mobile app, customer onboarding, and online banking – with an interchangeable team of only 3-5 engineers at a given time using Mendix.
- Rabobank IDB made significant improvements to their customer onboarding and accessibility by digitalizing identity verification and building their mobile banking application with offline, 4G, 5G, and Wi-Fi accessibility.
- The application currently has high marks in both the Android and iOS app stores, and with an ongoing focus on customer satisfaction and retention the team can now react to user feedback and quickly publish new and improved versions.
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Featured
Crowdfunding Grows Up
Collin Crowdfund Defines What Good Looks Like in an Emerging Investment Category
Development Time
End-to-end banking platform created in just five months
Platform Success
€235,354,500 in loans placed
Key findings
- Founded by two veterans of banking, Collin Crowdfund was created to support Dutch entrepreneurs with funding, and investors with an intriguing, well-vetted investment opportunity.
- The Collin Crowdfund platform is comprehensive, a fit-for-purpose application that provides both end-to-end automated support for entrepreneurs and their funding needs, and a one-stop-shop portal for individuals to vet and invest in these opportunities.
- 99.5% of loans placed on the Collin Crowdfund platform are fully funded, to the tune of €235,354,500 since the company’s inception.
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Featured
Banking on Agility
Business Development Bank of Canada Lends Entrepreneurial Spirit to Loans Process
Development Time
30 months with C# vs. 8 months with Low-code
Loan Processing Time
Now as low as 20 to 30 minutes
Key findings
- Founded to make Canada the best place in the world to start a business, BDC aimed to modernize its core to better support entrepreneurs
- Despite over 100 integration points, and a highly mission-critical use case, the Core Lending System was developed alongside the business in just 8 months
- With a new agile way of working successfully adopted, the team continually enhances their lending core, alongside building tools that help Canadian entrepreneurs build more productive, successful businesses
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Customer Story
In Case You Missed It: Improving and Automating Customer Experience with KTC Thailand
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Customer Story
In Case You Missed It: From Thinkers to Makers, Digital Customer Experience Transformation with Al Baraka Bank
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Customer Story
In Case You Missed It: A Journey through Low-Code and Agile Development with AZL
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Case Study
Low-code for consumers. How Rabobank Builds Fully Integrated Public Customer Portals with Mendix
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Case Study
How AZL Pensions provides 1.5 million customers a more transparent financial future with low-code