Mendix for Financial Services

Drive digital transformation. Now.

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Outsmart competition in the digital innovation race

You can continue on your current, transaction-based course, or adapt based on the demands of your digitally savvy audience. But to stay relevant in the market, you need to become customer-centric. And to meet your customers’ heightened expectations, you’ll need a host of new web and mobile applications that improve access to information and simplify the way in which people interact with your business.

But don’t expect your customers to wait around forever. To survive and thrive in a digital world, you need to move faster and get ahead of the competition. Today, you’re competing against established financial groups with money and manpower behind digital innovation as well as digitally-native startups with greater flexibility and a modern, digital business model. You need a way to outsmart and outmaneuver your competition.

Bringing an Innovative Crowdfunding Platform to Market with Mendix
Bringing an Innovative Crowdfunding Platform to Market with Mendix
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Your Guide to Compete and Win against Larger Bank Rivals
Your Guide to Compete and Win against Larger Bank Rivals
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Gartner 2016 Magic Quadrant for Enterprise aPaaS
Gartner 2016 Magic Quadrant for Enterprise aPaaS
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Enhance business outcomes with faster digital innovation

As it stands, most financial institutions have a list of digital products and services that never make it to market. For starters, your IT team is bogged down by new digital demands that compete with existing work. But extended debates regarding project scope and requirements are also derailing projects and demoralizing those building the solutions.

Digital innovation doesn’t have to break your bank. The Mendix platform creates a ‘fast lane’ for innovation. Through our platform, business and IT come together to discuss requirements, visually model the application, and rapidly deliver business results, including:

Increase profitability

Improve the customer experience

Keep pace with regulatory change

Reduce the costs of service and support

Loan Origination

How we help

Rapidly build loan origination solutions that are competitive in the digital marketplace. With the Mendix App Platform, turn your paper-based approval processes into automated, self-service workflows. Utilize conditional logic to adjust the experience based on user responses, calculate decisions on the principle, and enable straight through processing.

Customer success

The Business Development Bank of Canada (BDC) rebuilt its core lending system to accommodate a complex loan origination, administration and disbursement process. The team won the Octas 2015 Award for Transformation of Organizational Processes.

Self-Service Portals

How we help

More and more, your customers want to be in control. Mendix allows you to quickly launch new advisement tools, account management portals, credit applications, and self-service portals for customers to view their portfolio, book transactions and update their personal records.

Customer success

We expect that our time-to-market with this portal will be significantly reduced, allowing us to better serve our pension participants and empower them with timely insight into their retirement.

Edward Heijkers
Director of Services, AZL

Business Process Management

How we help

Mendix helps businesses streamline complex internal workflows in a way that enables future flexibility in case of internal calculation or regulation change. Customers have launched new loss adjustment, claims reporting, risk assessment and detection systems.

Customer success

Our Mendix app gives us the data integrity, process quality, and auditability we require. Given the continuous flow of changes in our organization, if we had chosen another system, we would have spent more time, energy, and money.

Adrie Beerepoot
Group CFO, SGG Holdings S.A.

Fraud Management

How we help

Financial groups need to proactively identify, prevent and remedy fraudulent activity, but each investigation must be completed quickly and in a customer friendly way. With Mendix’s application platform, you can create a single view of your risk assessments and automate your workflows, including data collection, case management, decisioning, and notifications.

Customer success

One global financial institution created a “case management on top of” solution that is integrated with 47 systems, including RiskShield, Syfact, and Tibco. The team of 40 Fraud Agents are now able to respond to fraud cases in a matter of minutes instead of days – significantly improving customer satisfaction.

Mobile first

According to Accenture, your customers expect more than what you offer. In fact, 67% don’t think they receive a seamless digital experience from financial groups. And with 72% willing to bank with non-financial institutions, you need to update your products and services if you wish to stay relevant. And remember, your customers expect the best experience, wherever and whenever:

  • Create a seamless multi-channel, multi-device customer experience that is an extension of your business processes
  • Develop intuitive web and mobile applications that innovate your business while reducing your cost of service and support
  • Connect your back-office systems and simplify manual workflows with straight through processing so that customers receive service faster

The Mendix platform allows financial institutions to deliver the applications needed to succeed, while reducing the cost and complexity of supporting a mobile-first, customer-centric strategy. Using our visual modeling capabilities, your team can drag and drop application components, including native device functions and mobile back-end services.

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One platform that does it all

Make digital engagement a reality. Financial institutions use Mendix's application platform to rapidly build multi-channel, multi-device applications that empower employees, delight customers, and reduce the cost of business. Our customers have built a host of custom applications, including asset financing, loan origination platforms, fact finding staff solutions, self-service adjustments, and business process services. We offer one complete platform that covers the full application lifecycle, so that business and IT teams can iterate quickly toward the perfect solution.

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Learn how to make digital innovation a reality

The Dollars and Cents of Digital Transformation
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Mendix World 2016 Keynote: Geoffrey Moore
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The digital storm heading to the financial services industry
Blog
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BDC Deploys an Interactive Architecture to Better Serve Its Customers
Case Study
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The Forrester Wave: Low-Code Development Platforms, Q2 2016
The Forrester Wave: Low-Code Development Platforms, Q2 2016
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Gartner 2016 MQ for Mobile Application Development Platforms
Gartner 2016 MQ for Mobile Application Development Platforms
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Smart Apps Guide: What Every IT Leader Needs to Know
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