Digital Dexterity


Digital dexterity is the ability and desire to learn and use existing and emerging technologies for better business outcomes. It includes a blend of skills, mindsets, and cultural adaptability to utilize digital tools effectively and innovatively.

Why does digital dexterity matter?

Digital dexterity is crucial in today’s technology-driven business landscape for several reasons. 

  • First, it helps organizations adapt quickly to technological advancements, ensuring competitiveness and relevance in the market. 
  • Second, digitally dexterous companies are more efficient and agile and can leverage digital solutions for improved productivity, innovation, and decision-making. 
  • Lastly, fostering a digitally skilled workforce enhances employee engagement and retention, as it aligns with the evolving expectations of a modern workplace.

What are the common attributes of individuals with high digital dexterity?

Individuals with high digital dexterity often exhibit a combination of technical proficiency and a forward-thinking mindset. 

Key attributes include:

  • Adaptability: They quickly adapt to new technologies and are comfortable with digital change.
  • Continuous Learning: They are committed to ongoing learning and skills development in digital areas.
  • Problem-Solving: They use digital tools creatively to solve complex problems.
  • Collaboration: They leverage digital platforms for effective teamwork and communication.
  • Innovation-Oriented: They always seek new ways to apply digital technologies for improved outcomes.

How do you build digital capability?

Building digital capability involves a multifaceted approach:

  • Training and Education: Implementing comprehensive training programs to upskill employees in new technologies and digital trends.
  • Culture of Continuous Learning: Fostering a workplace culture that values and encourages continuous learning and experimentation with new digital tools.
  • Resource Allocation: Investing in the latest technologies and providing resources that support digital innovation and experimentation.
  • Leadership and Vision: Having leaders who prioritize digital advancement and articulate a clear vision for their role in the organization.
  • Collaboration and Networking: Encouraging collaboration within the organization and with external partners to share digital knowledge and best practices.