Sustainable Digital Public Services: Ensuring Long-Term Solution Maintainability in the Public Sector

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Every community organization, government service, and municipality will face a crossroads in the digital age. Public services must be modernized to serve the needs of communities, but with any digital transformation comes the risk of introducing complicated technology that quickly grows obsolete.

Low-code supports organizations to meet the needs of the public

Sustainable digital public services leverage your workforce, create engaging experiences, and meet the needs of the public with reusable common components. This solution is transforming cities, rural locations, community services, and other public sector organizations.

The purpose of sustainable digital public services is to manage technology in a way that can be maintained at its current level. This includes future-proof solutions that are built to last, appropriate for the unique needs of specific communities, and cost-effective to implement.

Low-code is a sustainable platform solution for the myriad public services your organization is responsible for providing. Whether it’s waste management, public safety, water and pollution management, or other public works; your organization can introduce technical solutions and monitoring tools that are responsive, intuitive, and secure.

Low-code platforms enable organizations to easily custom-build multi-app solutions that meet the exact needs of their business stakeholders while integrating seamlessly with existing systems and data sources. With low-code, a parks and recreation department can quickly tweak an application that a waste management department has successfully deployed. Think of low-code, with its emphasis on reuse, as the building blocks to deploy digital public services.

Leading public organizations such as ProRail, the Biosphere Foundation, and RWS (Rijkswaterstaat) are using low-code to create significant operational efficiency gains. This includes addressing some of the most pressing challenges facing the public sector today, including:

The Biosphere Foundation manages environmental commitments between a complex network of local communities with low-code. ProRail has developed 37 applications on a low-code platform boosting operational efficiency. RWS has created sustainable digital public services with a low-code framework for automation.

Our eBook, Sustainable Digital Public Services, includes contributions from Quinton Davies at Biosphere Foundation, Jethro Borsje at Mendix, and Eryn Devola at Siemens. Download your copy today to learn about how public sector organizations can save time and money for digital transformation with great success.