You'll be in good company
How Mendix FSM boosts technician productivity and decreases unplanned downtime
Remove all inefficient paper-based processes
Technicians and engineers equipped with a Mendix FSM app won’t spend hours a week hunting for job information files, manuals, specifications, work histories, or other documentation. Everything is provided digitally, all linked to the work order.
Make data input quick and easy
Your field teams won’t need to type job reports into multiple systems or take notes on paper and transcribe them later. Mendix FSM offers a single frontend that also integrates with your existing systems like ERP. Your technicians enter information just once for everything to be updated.
Shift to data-driven maintenance
Mendix FSM can onboard multi-sourced data, including asset performance from RFID sensors. You could move your team from fixed-schedules to data-driven, predictive maintenance work based on a mix of data, algorithms, and the manufacturer’s recommended servicing frequencies.
Give every technician their own digital job-pack for the day
A personalized dashboard allows technicians to view their day’s tickets, all accurately assigned to them based on variables like their location, experience, knowledge, skills, and certifications. Approaching the job, Mendix FSM automatically serves up the information they’ll need for the task.
Access information anywhere, anytime
Field service engineers aren’t always able to connect to wifi or mobile data on arrival at a job. With Mendix FSM, that’s no longer an issue. All the relevant data will have been downloaded automatically to their mobile device earlier, so everything is accessible when onsite, even when offline in a signal black spot.
Provide high-quality, trusted information
Mendix FSM provides your organization with a single, definitive information repository. No more hunting for documents. No more confusion over which version is current or approved. As engineers enter information directly, rather than on paper, there’ll be no data transcription errors, either.