Job information at the fingertips of your technicians
This template enables the selected technician to accept work orders and then automatically receive all the information needed to successfully execute the jobs: digital work instructions, bills of material, details of relevant spare parts and of tools needed for each job, compliance, health and safety guidance, and more. Next to having the right information at the right time, the template also provides the technician with an easy-to-use interface and workflow to execute each job swiftly and in the right manner. Since technicians no longer have to visit the office to locate documentation or make multiple trips back to base for tools and parts, mean time to repair (MTTR) is reduced.
The technician can add photos, documents, and feedback during the execution. Additionally, the template can record for the technician the time they’ve spent traveling, executing the job and taking breaks. All this data will then be saved.
Once the work order is marked by the technician as complete, the template can request sign off from the customer and generate an invoice in a smooth process improving your cash-flow.
Effective work order management and asset maintenance
The paperless nature and standardization of maintenance records enables effective planning for future maintenance activities, and leads the way to a cost-efficient, predictive work order management and maintenance strategy.
Using this template will save your operation time and reduce costs. It will increase customer satisfaction since service is better and potentially encourage the customer to extend new business in your direction. You’ll also boost employee engagement and satisfaction. The smooth service the technician is providing makes them proud, there’s less admin and they get to go home on time, more often.
Key values of the Work Order Execution template
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